Winxtra Terms of Use

Last updated: April 2025

1. Introduction These Terms of Use govern your access to and use of Winxtra's website, services, and platform (collectively, the "Services"). Winxtra Ltd. is a UK-based provider of win-loss and churn analysis tools and consulting services.

2. Acceptance of Terms By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

3. Use of Services You may use Winxtra's Services only for lawful business purposes. You must not misuse the platform, attempt to reverse engineer it, or access data not intended for you.

4. Account Responsibilities You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Data & Privacy Your use of the Services is also governed by our Privacy Policy and GDPR Compliance Statement. See www.winxtra.co.uk/privacy for more information.

6. Intellectual Property Winxtra retains ownership of all software, content, and branding. Clients retain ownership of their own CRM data and interview content.

7. Subscription & Fees Use of certain services may require payment. Pricing and scope are set forth in your Service Agreement. Failure to pay may result in suspension or termination.

8. Termination We may suspend or terminate access for violation of these Terms. You may terminate your subscription according to the terms of your Service Agreement.

9. Limitation of Liability To the maximum extent permitted by law, Winxtra shall not be liable for indirect, incidental, or consequential damages. Liability is capped at the amount paid in the past 12 months.

10. Governing Law These Terms are governed by the laws of England and Wales. All disputes shall be resolved in UK courts.

11. Changes to Terms We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the new Terms.

12. Contact For questions or concerns, contact: daniel@winxtra.co.uk

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